Von Nguyen’s career centers around helping people be healthier. He previously approved my raise of ONE DOLLAR an hour more ($13/hr instead of $12/hr) because I only worked 3 days a week - more.Dr. My supervisor constantly thought my text messages had an attitude in them when I was simply stating facts or answering his questions.
this adds 1-4 months onto the process until these patients can get medicine again). As a receptionist helping patients fill out an application to become registered as a medical patient, you become responsible for relaying to your patients all the problems that the MMCC has and all the setbacks that patients from 2017 have to deal with (going through the whole process again because the MMCC deletes accounts that haven't paid them $50 for a card instead of just deactivating them until they pay. Not only is the company a mess, but also the state of Maryland's Cannabis Commission is a nightmare to work with. Multiple times I brought to the attention of the company owners and my supervisor of the time, the problems that receptionists encountered daily because of the Call Center neglecting to inform patients correctly of what to bring to their appointment. That created problems with their scheduling and the Call Center's time management & organization. The Call Center in Frederick, MD handles ALL the states that GHD is located within, not just MD. Over the span of 4 months, we had 4 different supervising managers come and go. I worked here for a little under a year and at first I was ecstatic to work there and learn the ropes, but as I got deeper into the job, I realized that management has no idea what they're doing.
I don't appreciate being blamed for following instructions when the real issue is my personal information being compromised, so - more.
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When I addressed this with management, they were more interested in telling me I was never told to download a communications app to my phone that we were told by the same individuals was REQUIRED for our office to be able to take phone calls than they were interested in actually solving the problem. I left the position abruptly when I started receiving calls to my personal phone number at early morning hours from patients wanting to know why our clinic wasn't open yet. Clinicians are scheduled so tightly that breaks and lunches are impossible, and at least one location I worked at had no refrigerator, food storage, or microwave on site to eat at my desk. Security is horrible, especially considering that you are typically leaving a clinic that is fairly isolated, carrying large amounts of cash for deposit, and you're dealing with people who think you work in a dispensary and have marijuana product on site.
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I was one of the most tenured clinicians at only 9 months of employment, and there's good reason for that: the necessary equipment to do your job in the clinic is almost never fully functional, and if you call for support, you're usually speaking to someone remote who has no clue how to help restore it. You meet a wide range of people, the work itself is fairly easy, and the schedule is flexible and pretty consistent.īut when you get used to the place, you start to see the cracks in the surface. I absolutely LOVED this job when I first started.
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